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About Us

Your team at Sharp Resolutions brings state-of-the art and proven mediation, facilitation and conflict management skills to help organizations, government agencies and individuals address and resolve the most challenging issues. The team’s nationally and regionally renowned professionals include:

Dennis L. Sharp. Esq., LL.M

Dennis Sharp is a dispute resolution specialist with extensive mediation, group facilitation, arbitration and conflict management experience. Since 1985, Mr. Sharp has helped thousands of individuals, businesses, government agencies, communities, environmental groups, nonprofit organizations and professionals resolve disputes through creative problem-solving processes. Additionally, he has assisted hundreds of organizations create conflict resolution prevention and management systems. Summary Bio | Full Resume
Mediation/Arbitration Bios: Business | Employment | Real Estate/Construction | Personal Injury

Susan W. Garrett Finster, Esq.

From prevention to resolution, Susan W. Garrett Finster, is a committed to patiently and persistently pursuing paths which solve problems in the best interests of all involved. Since 1992, Ms. Garrett Finster has aided hundreds of individuals, companies, and organizations identify tactics, strategies, and processes to answer conflicts with constructive, cost-efficient and durable solutions. She has facilitated with communities, business and government agencies as well as taught courses in communication, negotiation, mediation and facilitation.  Summary Bio | Full Resume

 

Gail A. Nugent, MSW

A leader in conflict resolution since 1989, Gail Nugent brings a unique perspective and breadth of experience to any issue. She has worked with thousands of individuals in more than 100 governmental and non-governmental settings, serving as a mediator, facilitator, dispute resolution consultant, system designer, curriculum developer and trainer. Her extensive work with a variety of California agencies and school districts makes her exceptionally qualified to handle the most complex and emotionally charged issues.  Summary Bio | Full Resume

 

Tracy L. Sherman, J.D.

Tracy Sherman is a dynamic professional that has helped hundreds of schools, nonprofits and businesses create state-of-the art conflict resolution systems. In her role as the Director of Mediation and Education at the American Arbitration Association, she was a pioneer in San Diego helping to bring mediation into the legal process to settle thousands of cases each year. In addition to her organization development work, Ms. Sherman employs a unique blend of collaborative, facilitative and organizational skills to assist a wide variety of individuals, nonprofits, schools and businesses to efficiently and effectively resolve conflicts and reach their goals. Full Resume

William A. (“Bill”) Eddy, LCSW, Esq.

TBill Eddy is the globally-recognized leader in training professionals in the management of high-conflict personalities in a variety of government, business and nonprofit settings. His extensive background as a family law attorney, mediator and therapist provided him the experience to create state-of-the art seminars that have been conducted worldwide for such audiences as: human resource directors; school administration staffs; employee assistance personnel; judges; mediators; mental health professionals; attorneys; hospital administrators, government agencies officials and staff; and, numerous others. He has presented in over 25 states in the U.S., in several provinces in Canada, and in the countries of France, Sweden, Australia and New Zealand.

 

additional professionals

In addition to its core team, Sharp Resolutions engages other top of their profession experts on an as needed basis. Often this need relates to particular subject matter or process expertise required for the unique issues involved. Examples of such other areas of expertise engaged periodically include: accounting; technical scientific; engineering; international/language; government; health care; and, environmental. Resumes furnished upon request.